Welcome to 50tk. This privacy policy explains how 50tk collects your personal information, how it is used, how long it is retained, and what rights you have. By using our platform, you are deemed to have accepted the terms of this privacy policy.
50tk believes privacy is a fundamental right. That is why we have put in place the highest technical and institutional measures to protect our users' data. Every transaction, every session, and every account activity is safe and secure.
This privacy policy may be updated at any time. If significant changes are made, you will be notified via SMS to your registered mobile number or through a notification on the platform.
The Core Pillars of 50tk Privacy Protection
The six core principles we follow to protect your information.
SSL Encryption
All your data transfers are secured with 256-bit SSL encryption. No third party can access or read your information.
Data Minimization
50tk only collects what is necessary. No additional information is requested, and collected data is used solely for its intended purpose.
Not Sold to Third Parties
Your personal information is never sold to third parties. It is only shared with trusted partners as needed to operate our services.
Secure Data Storage
Your data is stored securely on encrypted servers. Regular security audits and penetration testing are conducted.
Right to Erasure
You can request deletion of your personal information at any time. We will process it within the designated timeframe.
Marketing Opt-Out
You can opt out of promotional SMS or emails at any time. We respect your preferences.
What Information We Collect
We collect various types of information when you register, log in, or use any service on the 50tk platform. This information is used to improve our service quality and ensure your security. A breakdown by category is provided below.
Personal Identification Information
- Full name and date of birth (for KYC verification).
- Mobile number and email address (if applicable).
- National ID or passport number (required for large withdrawals).
- Address and district information.
Financial Information
- BKash, Nagad, Rocket, or other mobile banking numbers.
- Deposit and withdrawal history.
- Transaction date, amount, and reference number.
Technical Information
- IP address and device type.
- Browser type and operating system.
- Login time, session duration, and activity logs.
- Cookies and local storage data.
50tk only collects information that is necessary to operate its services. We do not ask for unnecessary personal details.
Purpose of Data Use
50tk uses collected data solely for specified purposes. No data is used for unauthorized purposes. The primary reasons we use your data are outlined below.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, login, and profile management. | Contractual Requirements |
| Payment Processing | Processing deposits and withdrawals. | Contractual Requirements |
| Identity Verification (KYC) | Prevention of fraud and money laundering. | Legal Obligations |
| Customer Support | Providing support and resolving issues. | Legitimate Interest |
| Security Monitoring | Detection and prevention of suspicious activity. | Legitimate Interest |
| Promotional Communications | Sending bonus offers and updates. | Your Consent |
Data Protection Measures
50tk uses multiple layers of security to protect your data. We strictly follow both technical safeguards and institutional procedures.
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Regular Security Audits: Conducted by external cybersecurity experts.
- Firewall and DDoS Protection: Protection against server attacks.
- Encrypted Database: Stored data is kept in encrypted form.
- Restricted Access Control: Only authorized personnel may access data on a need-to-know basis.
- Data Breach Notification: In the event of a data breach, you will be notified within 72 hours.
Never share your account password with anyone. 50tk staff will never ask you for your password.
Data Retention Period
50tk does not retain your information beyond the required period. Different types of data have separate retention timelines.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal Requirements |
| Transaction Records | 7 Years | Financial Regulatory Obligations |
| KYC Documents | 5 Years | Anti-Money Laundering Law |
| Gaming History | 3 Years | Responsible Gaming Monitoring |
| Login Log | 1 Year | Security Monitoring |
| Marketing Preferences | Until opt-out | Your Preferences |
Your Rights
Under 50tk's privacy policy, you have a number of important rights. To exercise these rights, please contact our support team.
- Right to Know: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request that your data be deleted under certain circumstances.
- Right to Restrict Processing: You can opt out of data use for certain specific purposes.
- Right to Portability: You may request that your data be provided in a specific format.
- Right to Object: You may object to receiving marketing communications.
- Right to Withdraw Consent: You may stop consent-based processing at any time.
Upon receiving a rights request, 50tk will typically respond within 30 days. For complex cases, this period may be extended to a maximum of 90 days.
Children's Privacy
50tk is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has registered on our platform, that account and all associated data will be deleted immediately.
If you become aware that a minor is using 50tk, please notify our support team immediately.
Contact & Complaints
If you have any questions or complaints regarding the Privacy Policy, please contact our data protection team. We take every concern seriously and work to resolve it as quickly as possible.
- Email: [email protected]
- Support: Live Chat (24/7)
- Office Hours: 9:00 AM – 11:00 PM (Bangladesh Time)
We aim to provide an initial response within 7 business days of receiving your complaint. Complex issues may take up to 30 days to resolve.
Privacy Policy FAQ
Find answers to the most frequently asked questions here.
50tk — For a Safe and Trusted Gaming Experience
Your privacy is our priority. Register today and enjoy a secure environment.